Monday, November 13, 2006

Crazy Egg is pretty hot, literally

Last week I wrote about trying to decide what reporting tool we would want for our redesign(s) and I think I have an answer, both. Why have just one when you can have Google Analytics AND Crazy Egg.

Honestly, it seems like it is a good idea to have two systems in place so that there is a bit of checks and balances with web reporting. And, Crazy Egg has a heat map, very cool.

At first the heat map wasn’t working properly and my clicks were sky high compared to Google Analytics, but after rebooting my effort it worked and I can see where folks are clicking on the blog. Very cool if you want to test a new design to see what visitors like and where they go.

I’m still trying to test out a few pages on our national site, but it currently doesn’t seem to be playing nicely with Convio. Or the other way around. But then again, I have not ruled out human error, me.

2 comments:

Brenton said...

Hey there. Just found your post (via Google). I use Convio and I'm trying to get Google Analytics "properly" setup. Did you ever reach a viable solution between the two?

Thanks,
Brent

Chas Offutt said...

Hey Brent, yes, we finally got it set up properly.

If you're using Convio's CMS, we added it to the footer, but not after some complications that were beyond me. In a nutshell, analytics was neutralizing aw stats and we wanted to keep aw stats for comparisons/baseline.

I'd suggest contacting your acct mgr to arrange this as Convio seems to be encouraging folks to go this route.

Good luck.

Chas